Our Commitment to Customer Service
We want all our customers to be completely satisfied. If there’s anything we can do to help you with finding the right dress or outfit or to improve your experience with us then please let us know.
If you’ve been a customer for some time you might feel a bit awkward giving us bad news but please don’t. Good, bad or ugly, we’d like to hear it, because we’d rather have the chance to put things right than lose you as a customer.
If you have ideas about how we could change or add to what we do - please tell us those too.
And unlike some companies that ask for feedback but never seem to do anything about it, we’re committed to taking notice of everything we receive. When you submit feedback, it goes into our CustomerSure tracking system which helps us all to learn from it and act on it.
Please select the 'Contact Us' tab at the top of the page to send us a message.
Monday - Friday: 10am to 5pm
Saturday: 10am to 5.30pm
Telephone: 01202 765352
Address: 17 Seamoor Road, Westbourne, Bournemouth BH4 9AA